Pet Passages Rochester Ny | Dignified Pet Cremation
387 Google reviews, read and analyzed
Pet Passages Rochester Ny | Dignified Pet Cremation is a family-owned pet cremation provider in Ontario, New York.
Families rate it 4.9 stars across 387 Google reviews.
Proprietary Secure Passages™ pet identification and tracking system with numbered stainless-steel discs ensures owners receive only their pet's cremated remains, with optional in-person or video witness of cremation.
It offers cremation, in-home euthanasia, memorials, memorial keepsakes, clay paw prints, and ink paw prints.
What 387 families say
Themes found by reading this company’s Google reviews. Counts are real mentions, not ratings.
“Dr. Bruce is an incredible, compassionate, and understanding veterinarian. He was accommodating and empathic when we were met with the decision to put our 14 year old dog (Buddy) down” Andrea
“Pet Passages made the process smooth and easy in a very upsetting time.” Julie
“Pet Passages took care of her with the utmost respect. Kim was an angel as she personally tended to our girl from picking her up from the e-vet to cremation” Andrea
“a ceramic paw print, and a card with her paw print and nose print, along with a thoughtful note” Sara
“a beautiful box with her name engraved, a ceramic paw print, and a card with her paw print and nose print” Sara
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“Very happy with how they kept me updated every step of the way from when they picked up my cat to when I can come to pick up her ashes.” Lise
“They pick up my little ones from the vet, they offer pickup service for free in the area, which is at least one less thing for me to have to think about.” Tamisha
“For our last pet we went through them to connect with Stillwaters Veterinary Care for at home euthanasia services for our German Shepherd who was terrified of the vet.” Christine
“He explained everything to us and gave us as much time as we needed with our pet.” Christine
“Pet Passages made that painful moment feel peaceful and meaningful. They treated Princess with so much dignity, care, and compassion” Victor
“She was so sweet. She was super nice to my little girl and I was able to tell her what I was worried about.” Kristen
“Called back promptly on a Holiday weekend and met me at The business within 2 hours.” James
“This is the 4th pet we have entrusted to them. They are amazing in every way.” Andrea
“I got my cat back in a timely fashion, got a paw and nose print as well.” Rosanne
“Kim was an angel as she personally tended to our girl from picking her up from the e-vet to cremation and getting her back home.” Andrea
“Lynette came to our home and treated our boy with the utmost respect and, more importantly, with love. She was kind, patient and empathetic.” Alyssa
“She carefully gathered hair clippings, nose and paw prints and lasered a beautiful frame to put her picture in.” Andrea
A family’s story
Myles explained the medallion tracking system without a hint of impatience… because I was scared he'd be lost as a nameless animal.
Services
Confirmed from this company’s website and customer reviews.
Details
Pet Passages is a pet funeral home and cremation service providing dignified end-of-life care for beloved companions, including cremation, euthanasia (in-office and in-home), and memorialization services.
Common questions
Answered from verified data, not marketing copy.
Does Pet Passages Rochester Ny | Dignified Pet Cremation offer pet cremation?
Yes. Pet Passages Rochester Ny | Dignified Pet Cremation offers pet cremation in Ontario, New York. We confirmed this from the company's own website.
Is Pet Passages Rochester Ny | Dignified Pet Cremation family-owned?
Yes. Pet Passages Rochester Ny | Dignified Pet Cremation is family-owned. Ownership is checked against our parent company registry and the company's own website, and we disclose it on every listing.
What do families say about Pet Passages Rochester Ny | Dignified Pet Cremation?
Pet Passages Rochester Ny | Dignified Pet Cremation holds 4.9 stars across 387 Google reviews. The themes families mention most are compassionate staff, made difficult time easier, and respectful pet handling.
Does Pet Passages Rochester Ny | Dignified Pet Cremation make paw prints?
Yes. Pet Passages Rochester Ny | Dignified Pet Cremation offers clay paw prints and ink paw prints.
Where is Pet Passages Rochester Ny | Dignified Pet Cremation located?
Pet Passages Rochester Ny | Dignified Pet Cremation serves families in Ontario, New York.
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Claim listingListing data verified November 2026. Review themes updated monthly.