Family Friends Pet Loss Services
197 Google reviews, read and analyzed
Family Friends Pet Loss Services is a family-owned pet cremation provider in Erie, Pennsylvania.
Families rate it 5.0 stars across 197 Google reviews.
All individual cremations include a beautiful wood urn, ink print, or fur clipping at no extra charge.
It offers cremation, memorials, memorial keepsakes, and ink paw prints.
What 197 families say
Themes found by reading this company’s Google reviews. Counts are real mentions, not ratings.
“These people are so unbelievably kind and empathetic, you can tell they really care about helping you through such a hard time.” Sadie
“I can't speak highly enough about Nathan. He was so comforting during the hardest time of our lives.” Christa
“They made what is one of the most painful experiences bearable. The level of care and compassion is amazing, great communication, very relatable people.” Taylor
“He treated our beloved Peetah, Miss Kitty, and now little Duke with the utmost dignity, respect, and care that they deserved.” DeCaputo
“He met us after hours and took his time explaining every detail and answering every question we had.” Christa
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“We had our sweet boy back within a day and everything was beautifully done.” Angie
“We called around 6:30 and they immediately picked up and told us to bring her to them... he was right at his office when we arrived.” Sadie
“They went above and beyond to make Diamond's transition as peaceful, comfortable, and seamless as possible.” SHAMYRA
“They understood that this wasn't simply the loss of a pet it was the loss of our dearly departed Diamond Girl... allowing us to protect our son's childhood innocence just a little bit longer while he processed his first great pet loss.” SHAMYRA
“When my cat passed unexpectedly ( after 9pm) I contacted Family Friends Pet Loss Services... I took my cat in the following day.” Susan
“Nathan did an excellent job on the engraving and making me feel comfortable.” Linda
“Nate treated my sweet boy with the dignity he deserved and gave me the time and space I needed to say my final goodbye without ever feeling rushed.” Debbie
“Different items are available, but we never once felt like we were being sold extras. The standard package is absolutely great and we didn't feel overcharged.” Michael
“He told me all cremation services happen at the building, which is unique because most vet offices have to outsource services.” Amanda
“Nate and his family were absolutely amazing.” SHAMYRA
“They arrived at our home quickly and were so caring.” Angie
A family’s story
I pulled in to the parking lot and literally got a flat tire (when it rains it pours). I walked [in and they helped]...
Services
Confirmed from this company’s website and customer reviews.
Details
Family Friends Pet Loss Services is a locally owned and operated pet cremation business founded by Nathan and Stephanie Callaway, offering individual and communal cremation services, memorial urns, and keepsakes for pets of all sizes in Erie, PA.
Common questions
Answered from verified data, not marketing copy.
Does Family Friends Pet Loss Services offer pet cremation?
Yes. Family Friends Pet Loss Services offers pet cremation in Erie, Pennsylvania. We confirmed this from the company's own website.
Is Family Friends Pet Loss Services family-owned?
Yes. Family Friends Pet Loss Services is family-owned. Ownership is checked against our parent company registry and the company's own website, and we disclose it on every listing.
What do families say about Family Friends Pet Loss Services?
Family Friends Pet Loss Services holds 5.0 stars across 197 Google reviews. The themes families mention most are compassionate staff, staff named recognition, and made difficult time easier.
Does Family Friends Pet Loss Services make paw prints?
Yes. Family Friends Pet Loss Services offers ink paw prints.
Where is Family Friends Pet Loss Services located?
Family Friends Pet Loss Services serves families in Erie, Pennsylvania.
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Claim listingListing data verified September 2026. Review themes updated quarterly.