Chestnut Lodge Pet Crematorium and Pet Cemetery
265 Google reviews, read and analyzed
Chestnut Lodge Pet Crematorium and Pet Cemetery is a family-owned pet cremation provider in East Grinstead.
Families rate it 4.9 stars across 265 Google reviews.
It has served families since 1969.
Attended cremation services where pet owners may witness their pet's cremation and receive the ashes the same day, with a private reception room available.
It offers cremation, memorials, memorial keepsakes, clay paw prints, and ink paw prints.
What 265 families say
Themes found by reading this company’s Google reviews. Counts are real mentions, not ratings.
“The staff, especially Kim, did the most wonderful job, showing immense compassion and respect not just to Boris, but to our entire grieving family.” Sybil
“Everything was handled with dignity, and it meant so much to us knowing that Boo was being laid to rest somewhere so calm and beautiful.” Fawzia
“They make an impossible situation bearable - thank you.” KateDaisy
“Being able to view Doobie in their chapel of rest before cremation, was so comforting, as he looked very peaceful.” The
“I have a good twenty mins or half hour or so of cuddles and kisses with her before it all started; I never felt rushed, and I could properly say goodbye.” Alina
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“All communication with Chestnut Lodge was fantastic, and they are such empathetic wonderful people.” Maja
“I was overcome with emotion when I saw how beautiful Oni's urn was and the 2 pawprints we ordered were done exceptionally well.” Serenity
“Totally blown away when Marmaduke's ashes were returned to us. Everything exceptional quality and so perfectly presented.” Sandra
“There was a beautiful poem, fur clippings and paw prints.” Maja
“Being able to view Doobie in their chapel of rest before cremation, was so comforting, as he looked very peaceful.” The
“We had our last dog cremated here recently and the ashes were ready for collection the next day with the casket and inscription that we had ordered.” Tien
“You have a private room to say goodbye to your pet and you can write a note that will go with your pet when your pet is cremated, which I thought was a lovely idea.” Tien
“I spoke to Kim on the phone, I was a complete mess and could barely get my words out, but she was so patient with me and so understanding.” Gemma
“The way we were treated by Kim and Stephen at Chestnut Lodge was so sympathetic not over the top, just graceful caring and just what we needed.” Graham
“A great service me and my family have used for many years to take care of our beloved dogs.” Karen
“We have had two dogs cremated here and the service is very good and well priced.” Tien
“We had our last dog cremated here recently and the ashes were ready for collection the next day with the casket and inscription that we had ordered.” Tien
Services
Confirmed from this company’s website and customer reviews.
Details
Chestnut Lodge offers individual and communal pet cremation, pet cemetery burial services, and paw print/clay impression keepsakes. Established in 1969 in East Grinstead, they also work with home euthanasia veterinary partners to provide compassionate end-of-life care.
Common questions
Answered from verified data, not marketing copy.
Does Chestnut Lodge Pet Crematorium and Pet Cemetery offer pet cremation?
Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery offers pet cremation in East Grinstead. We confirmed this from the company's own website.
Is Chestnut Lodge Pet Crematorium and Pet Cemetery family-owned?
Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery is family-owned. Ownership is checked against our parent company registry and the company's own website, and we disclose it on every listing.
What do families say about Chestnut Lodge Pet Crematorium and Pet Cemetery?
Chestnut Lodge Pet Crematorium and Pet Cemetery holds 4.9 stars across 265 Google reviews. The themes families mention most are compassionate staff, respectful pet handling, and made difficult time easier.
Does Chestnut Lodge Pet Crematorium and Pet Cemetery make paw prints?
Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery offers clay paw prints and ink paw prints.
Where is Chestnut Lodge Pet Crematorium and Pet Cemetery located?
Chestnut Lodge Pet Crematorium and Pet Cemetery serves families in East Grinstead.
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Claim listingListing data verified November 2026. Review themes updated monthly.