Chestnut Lodge Pet Crematorium and Pet Cemetery
259 Google reviews, read and analyzed
Chestnut Lodge Pet Crematorium and Pet Cemetery is a family-owned pet cremation provider in East Grinstead.
Families rate it 4.9 stars across 259 Google reviews.
It has served families since 1969.
Attended cremation services where pet owners may witness their pet's cremation and receive the ashes the same day, with a private reception room available.
It offers cremation, memorials, memorial keepsakes, clay paw prints, and ink paw prints.
What 259 families say
Themes found by reading this company’s Google reviews. Counts are real mentions, not ratings.
“The staff, especially Kim, did the most wonderful job, showing immense compassion and respect not just to Boris, but to our entire grieving family.” Sybil
“They handled every single detail with real dignity and thoughtfulness, and I am deeply grateful for how they looked after us.” Michael
“They looked after my boy as if he was their own and showed him compassion, dignity and respect.” Kelly
“I couldn't have wished for a more caring or compassionate experience... I felt completely at ease leaving her in their safe hands.” Lol
“I have a good twenty mins or half hour or so of cuddles and kisses with her before it all started; I never felt rushed, and I could properly say goodbye.” Alina
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“All communication with Chestnut Lodge was fantastic, and they are such empathetic wonderful people.” Maja
“They were kind, patient, and very understanding during such an emotional time, explaining everything clearly and giving us the time and space we needed.” Dean
“There was a beautiful poem, fur clippings and paw prints.” Maja
“The staff, especially Kim, did the most wonderful job, showing immense compassion and respect not just to Boris, but to our entire grieving family.” Sybil
“I was overcome with emotion when I saw how beautiful Oni's urn was and the 2 pawprints we ordered were done exceptionally well.” Serenity
“She gave me time to explain what I wanted and arranged for my boy to be collected an hour later.” Gemma
“There was a beautiful poem, fur clippings and paw prints.” Maja
“the ashes were ready for collection the next day with the casket and inscription that we had ordered.” Tien
“The way we were treated by Kim and Stephen at Chestnut Lodge was so sympathetic not over the top, just graceful caring and just what we needed.” Graham
“The grave was beautifully decorated when we got there and in an idyllic location, that it put me at peace knowing that my beautiful cat was going to have his final resting place here” Hadiya
“Being able to view Doobie in their chapel of rest before cremation, was so comforting, as he looked very peaceful.” The
“I have unfortunately and very sadly had to use Chestnut Lodge over the past 9yrs, as my animals last journey several times now.” Helen
Services
Confirmed from this company’s website and customer reviews.
Details
Chestnut Lodge offers individual and communal pet cremation, pet cemetery burial services, and paw print/clay impression keepsakes. Established in 1969 in East Grinstead, they also work with home euthanasia veterinary partners to provide compassionate end-of-life care.
Common questions
Answered from verified data, not marketing copy.
Does Chestnut Lodge Pet Crematorium and Pet Cemetery offer pet cremation?
Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery offers pet cremation in East Grinstead. We confirmed this from the company's own website.
Is Chestnut Lodge Pet Crematorium and Pet Cemetery family-owned?
Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery is family-owned. Ownership is checked against our parent company registry and the company's own website, and we disclose it on every listing.
What do families say about Chestnut Lodge Pet Crematorium and Pet Cemetery?
Chestnut Lodge Pet Crematorium and Pet Cemetery holds 4.9 stars across 259 Google reviews. The themes families mention most are compassionate staff, compassionate end-of-life care, and respectful pet handling.
Does Chestnut Lodge Pet Crematorium and Pet Cemetery make paw prints?
Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery offers clay paw prints and ink paw prints.
Where is Chestnut Lodge Pet Crematorium and Pet Cemetery located?
Chestnut Lodge Pet Crematorium and Pet Cemetery serves families in East Grinstead.
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Claim listingListing data verified September 2026. Review themes updated quarterly.