A Gentle Crossing
130 Google reviews, read and analyzed
A Gentle Crossing is a mobile veterinary practice.
Families rate it 5.0 stars across 130 Google reviews.
Euthanasia procedure includes sedation followed by IV catheter placement, with the veterinarian listening with a stethoscope multiple times to confirm the heart has stopped.
It offers cremation, in-home euthanasia, memorials, and memorial keepsakes.
What 130 families say
Themes found by reading this company’s Google reviews. Counts are real mentions, not ratings.
“Dr. Paulic assured us that we were making the right decision, the only decision, every step of the way. She was calm, kind, compassionate.” Marah
“I just wanted to take a moment to thank Dr. Susan Paulic, with a Gentle Crossing (Painesville, OH.)” Tyson
“It was a hard decision for us to let Bubs go but was easier knowing he didn't have to leave his home.” Sue
“No walking out of a clinic with a lobby full of people and their pets and your pet gets to be in their most comfortable place.” Tiphani
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“She gave us space to hold him, and she was able to do her job with all three of us wrapped around him.” Marah
“Dr. Paulic took the time to explain each step, answered our questions, and treated Thor with such kindness and dignity.” Suzie
“We laid Ginger to rest in her favorite spot in the grass.” Amber
“Not only was she available that same day, but was also able to come within hours, which really put our mind at ease instead of having to wait around anxiously.” Kat
“She made the passing as peaceful as I could have hoped, she helped me as well in saying goodbye with my heart in pieces, giving me guidance, comfort and reassurance.” Megan
“She was upfront about pricing and we had no surprises…Susan was…very professional and handled my dog with dignity.” Tyson
“She made our old boy comfortable and we were able to say goodbye to him outside in his favorite spot.” Dawn
“We had our boy's remains back in 1 week & were very pleased with the services.” Cheryl
“Dr. Paulic communicated promptly saying she had other appointments in the area but she would work us into the schedule (without hesitation).” Amber
“I made schedule changes 3 times with Dr. Paulic, the last change we needed her that day. I simply can not express how grateful I am for her.” Dawn
“She was upfront about pricing and we had no surprises, like you get in Emergency care vet hospital.” Tyson
“She also included a clay paw print and ink paw prints for our kids.” Chris
“She kept us updated in the following days as to when we could pick her up.” Lauren
“She came to the house, explained everything thoroughly, and returned him home to us in a beautiful urn.” Jenn
A family’s story
She came the same day within a couple hours... I held him in my lap, we talked to him & he was in his own home. He hated going to vet and was not good there.
Services
Confirmed from this company’s website and customer reviews.
Details
A Gentle Crossing offers in-home pet euthanasia services performed by veterinarians Dr. Susan Paulic and Dr. Becky Salinger, helping families say goodbye to their beloved pets with compassion and kindness in the comfort of their own homes.
Common questions
Answered from verified data, not marketing copy.
Does A Gentle Crossing offer pet cremation?
Yes. A Gentle Crossing offers pet cremation. We confirmed this from the company's own website.
What do families say about A Gentle Crossing?
A Gentle Crossing holds 5.0 stars across 130 Google reviews. The themes families mention most are compassionate end-of-life care, compassionate staff, and staff named recognition.
What are A Gentle Crossing's hours?
A Gentle Crossing publishes these hours: Monday 8AM-8PM, Tuesday 8AM-8PM, Wednesday 8AM-8PM, Thursday 8AM-8PM, Friday 8AM-8PM, Saturday 8AM-8PM, Sunday 8AM-8PM.
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Claim listingListing data verified October 2026. Review themes updated monthly.